Privacy Policy
for
JoCo Maintenance
This Privacy Policy describes how JoCo Maintenance (the “Site”) collects, uses, and protects any information that you give us when you use this website, jocomaintenance.co.uk.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
JoCo Maintenance may change this policy from time to time by updating this page. You should check this page occasionally to ensure that you are happy with any changes. This policy is effective from October 18, 2025.
1. Information We Collect Directly From You
We only collect personally identifiable information directly from you via the online contact form located on the page jocomaintenance.co.uk/contact-us.
The type of information you voluntarily provide in the form typically includes:
- Your name
- Your email address
- Your business address (if provided)
- Your phone number (if provided)
- Details regarding your maintenance enquiry (the content of your message)
We do not collect personal information through user comments, user registration, or subscription forms.
2. How We Use the Direct Information
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- To respond to your specific enquiry or request for a quote.
- Internal record keeping for the purpose of managing client relationships.
- To follow up with you about your request, either by email or phone.
3. Cookies and Anonymous Data Collection
Our website uses cookies and similar tracking technologies to function properly and to help us understand how visitors use the site. See our Cookies Policy for more details.
A. Cookie Management and Consent (WPCookies)
We use the WPCookies plugin to manage user consent for non-essential cookies. When you visit our site, this plugin allows you to choose which types of cookies you accept. It also provides a dedicated page (or banner link) on our website that lists all cookies currently in use, allowing you to review them.
B. Third-Party Analytics and Performance (Google Site Kit)
We use Google Site Kit, which integrates the following Google services for anonymous website analysis and performance monitoring:
- Google Analytics: This service uses cookies to collect anonymous data about your visit, such as which pages you view, how long you stay on the site, and the general geographical location of your IP address. This data helps us analyse web traffic and improve our website’s design and content. No personally identifiable information is collected by us through this service.
- Google Search Console: This tool helps us understand how our site performs in Google Search results (e.g., search queries that led users to our site). This data is anonymised and focuses on website performance, not individual users.
- Google PageSpeed Insights: This tool assesses the performance and loading speed of our website. It does not collect or track any user data.
By continuing to use this website after accepting the cookies, you agree to the anonymous processing of data about you by Google in the manner and for the purposes set out above.
4. Security
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
All data transmitted via our contact form is handled securely using industry-standard security protocols.
5. Disclosure of Information
We will not sell, distribute, or lease your personal information to third parties unless we have your explicit permission or are required by law to do so.
Your anonymous usage data collected by Google Analytics is governed by Google’s own privacy policies.
6. Controlling Your Personal Information
Under data protection laws, you have the right to request details of personal information that we hold about you.
If you believe that any information we are holding on you is incorrect or incomplete, or if you wish to request deletion of your information, please contact us as soon as possible via the contact form. We will promptly address your request.
Contact Details
If you have any questions about this Privacy Policy, please contact us via the form on our website at jocomaintenance.co.uk/contact-us.